How can we help?
Short answers to common questions. If you don't find what you need, email us — a real human replies the same day.
Getting started
Create your venue, set your slug, brand the room, and open signups in under 10 minutes.
Running a night
Use the Host screen to call the next act, mark on-deck, and close the night with kudos and badges.
Performer signups
Performers pick a slot, upload a track, and list gear needs. You see it all in one queue.
QR check-ins
Print one code per night. Performers scan to confirm arrival — attendance tracked automatically.
Billing & plans
Manage your plan, swap venues, or cancel any time from Settings → Billing. Trial is 14 days, no card required.
Something broken?
Email info@staticstudiosinc.com with your venue slug and a screenshot. We answer same day.
Still stuck?
Average response time: under 4 hours on weekdays.